Since the Consumer Financial Protection Bureau opened its credit card complaint portalin Sept. 2010, more than 25,000 complaints have been filed with the … This company is not yet accredited. So I chose to use credit for everything and then pay the bill with my checking account. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. CreditOneBank.com - can't reach any cancellation dept! I was protected in many ways a checking account doesn’t offer. A routine complaint concerns the fees charged on bank and credit card accounts. And then another hit to my credit because they closed the account with a balance. Then I got I’ll and ended up in the hospital for two weeks and recovering at home a third. That’s better than most interest on low limit cards! For all complaints. For more information about PissedConsumer check out our Scambook's investigation team reached out to this company a total of 2 times, Scambook Investigators last contacted them on Apr 05, 2013. Really a disappointment. Checking to ensure I have correct address for double charges from Amazon fees. Can u help ? I should have checked before accepting this card. 8/25/2020. I had to cancel the previous two cards due to the fact that they were never delivered. Review #2256781 is a subjective opinion of poster. I read payments do not post on time, not true, they post the same day made. She has not used the card. The overall rating of the company is 1.4 and consumers are mostly dissatisfied. People with credit scores from 300 to 670 can qualify for a secured or unsecured Credit One credit card. Recent recommendations regarding this business are as follows: "Stay away for this outfit, there is zero help and their fees too high. Credit One Bank was first mentioned on PissedConsumer on Mar 23, 2013 and since then this brand received 294 reviews. In some cases, customers complain they incurred late fees, even after paying off their balances in full. We’ll start sending you the news you need delivered straight to you. This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. We did both and it's working excellent. Pissed Consumer © 2020 All The price level of this organization is high according to consumer reviews. I read that if you make multiple payments in a month they give you a hassle. User's recommendation: Don’t do it. You can find out if you pre-qualify on the Credit One Bank website. If you are looking to build credit and use it and pay as you agree, this card is great, it serves the very purpose it is designed for and most people intend on using it for. I applied for a credit one credit card through my e-mail. Blog article. Review #2256351 is a subjective opinion of poster. I was baffled. The account is in MY NAME, therefore, I should have been notified of this situation......................NOT MY WIFE!!!!!!!!!!!!!!!!!!!!!!!! I knew there was two thirds of the card available to spend. Then another statement in October stating zero balance. Be the first one to find this review helpful. Keep in mind when I made my payments I needed my cash I was forking over to them available ASAP as I’m obviously not rich and have small credit limits, so I took a loss each payment made because they charged me $10 for “express payment” which was available either right away of in twenty four hours as a pose to seven to ten days later. We will SUE Credit One FREE over any amount! They took my last payments and accepted them and then locked my account leaving me with 200 available credit and a hundred dollars (PLUS MORE FEES) owed. Then in November there is a statement for a annual fee. Worst mistake of my life besides getting married. They emailed me of course. Copyright © 2020 Consumers Unified LLC. You tell us what you decide". They say this is to protect their customers from fraud. from Canada drug store . All in all, financially speaking they profited off of me 75$ annual fee, 35$ activation fee, nine 10$ express payment fees (90$) and the 35$ late fee they charged after refusing to let me make a payment. Naturally I called my credit card company whose card I made the purchase with and explained the situation. Since most credit-building cards require a security deposit, Credit One Bank Platinum Visa might be a good option for people who don’t have extra money and want a larger credit limit. They reopen my account back up without my permission. Through the Credit One Bank mobile app, cardholders can track their credit scores for free and access their accounts from anywhere. After my bank account was drained by someone who got a hold of a check of mine I was screwed out of my money. They all went through and credit one accepted each. Moral of the story...CREDIT ONE is happy to take your money but purposely makes customer service as inconvenient as possible. I want to know why this happened.........IMMEDIATELY!!!!! Don't waste your time. Well, let me tell you the answer I got left my mouth wide and jaw slacked. Companies pay us to be accredited or when you click a link, call a number or fill a form on our site. Review #2325334 is a subjective opinion of poster. It's so unfortunate I have to close my account. I tried to contact the retailer multiple times by phone, email, and even on Facebook but I received no response. I called the company the next day and they said they closed the account that morning! NO ONE would take a chance on me at 25+; not because of bad credit, but "insufficient credit history." I need a representative to give me a call. I asked to be transferred to a supervisor. Product A+++; does as intended--CREDIT BUILDER (even at 31!). The Consumer Financial Protection Bureau (CFPB) accepts consumer complaints about credit cards, consumer loans, student loans, mortgages and more. These ratings and reviews are provided by our users. I made a payment one day before due date. But if you are responsible and pay all your bills on time and not occur interest and late fees then I’m sure that you would give this company a four-star like I am! The overall rating of the company is 1.4 and consumers are mostly dissatisfied. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. It is very important to do your own analysis before making any investment based on your own personal circumstances and consult with your own investment, financial, tax and legal advisers. In that time I never missed a payment. WTH. Credit One Bank helps people with less-than-perfect credit get secured and unsecured credit cards, which can help improve credit scores over time with responsible use. And by the way credit card banks are not allowed to report a late payment to the credit bureaus unless you are at least 30 days late. Credit One Bank is a major credit card company that operates online and does not have any physical branch locations. Kept the card almost 3 years, now onto "bigger and better" cards with a score 700+. Credit One Bank is not responsible or liable for, and does not endorse or guarantee, any products, services, information or recommendations that are offered or expressed on other websites. I went to account its still open? Review #2318350 is a subjective opinion of poster. Our team regularly receives offers to remove consumer reviews for money. This company is only reachable through telephone. See reviews below to learn more or submit your own review. Banks, issuers and credit card companies do not endorse or guarantee this content, are not responsible for it, and may not even be aware of it. Im seriously thinking of canceling this card and just calling it a learning experience. I called them today and they said the account was never closed! Review #2355652 is a subjective opinion of poster. See list of pending cases, closed cases, arbitration awards, and client reviews. Explain where these charges are coming from- fees. Here is my thoughts, yes there is high fees, yes they are a little slower in releasing available credit (because they want to make sure the payment is not returned) and yes they are a little antiquated. Need a more rewarding credit card? Get buying tips about Credit Cards delivered to your inbox. Cardholders have the option of choosing their payment due date. For more information about reviews on ConsumerAffairs.com please visit our WTF?! Well this past weekend I made a purchase and the invoice that was sent had the wrong products on it. On the fourth week I went to use it and it was declined. Credit One charges you a yearly fee. Credit One Bank was founded in 1984 and issues secured and unsecured credit cards to people with limited or bad credit. Got approved for a card and 60 days later, I have yet to receive my card. Read more: 4 mobile banking alerts you’ll want to activate […] I admit, their rates are high, but if your credit is bad, what do you expect. The overall rating of the company is 1.4 and consumers are mostly dissatisfied. Review #2276115 is a subjective opinion of poster. Sign up to receive our free weekly newsletter. Meaning whatever I spent money on or if a thief got my card number and made fraudulent charges I wasn’t liable. All banks, retail associations and federal trust, loan and insurance companies must, by law, have a complaint-handling process in place for consumers.. I have never used their card. Rights Reserved, You Are About to Contact PissedConsumer.com. April 14, 2015 Dear All Welcome to the refurbished site of the Reserve Bank of India. I was given a $2k limit and two months later they gave me a small but appreciated cli of $200 which brought my new cl to $2200. This I did not see prior to getting card - my fault not theirs as it is in the fine print - but once you have the card you get the charge regardless if you decide you do not want the card. Credit Cards and Plans in Richmond, VA. See BBB rating, reviews, complaints, request a quote & more. After a few months of responsible credit usage, Credit One reviews your accounts to see if you’re eligible for a credit limit increase. A 6 1/2 year customer and not a single care about keeping them! FAQ. Check our FAQ. Anyway, I was approved and it said I should wait for my card in the mail. What is your customer experience with Credit One Bank? Review #2265730 is a subjective opinion of poster. I work on the road 6 days a week and travel to different states for work. The most common complaints filed by customers include the following: Payment and fee issues User's recommendation: DONT EVER BECOME A CREDIT ONE CARD USER!!!!!! After talking to 6 representatives I finally got it resolved. Credit One Bank ranks 139 of 692 in Banks category. I was told that since the charge is pending there is nothing they could do and that I would need to file a dispute once the charge goes through. I took credit hits for nonpayment. I have told them over the phone to close my account. I just want to pay off my account and close out this sorry company's card. Trying to by meds. I spoke to a fourth person and they again said there was no way to help me but they would be more than happy to close my account. User's recommendation: Beware. Unsubscribe easily. One after I showed them after six months I was responsible with one account. Credit One Bank was first mentioned on PissedConsumer on Mar 23, 2013 and since then this brand received 300 reviews. With that said I find the low review rating and negative reviews are so many because so many of us poor people with crap or no credit get this card, then can't afford to pay on time or keep too high of a balance and get mad when there are fees or no credit. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. Credit One Bank - can't make a payment due to website and app down. Wait until you have better credit and use a major card issuer before you even think about accepting this card. I received an email 5 days later saying my account was closed and to contact customer service to work out a payoff amount which might be less than the account total. Thank you Credit One! Credit One Bank offers seven credit cards with varying cash back benefits and fees for those with limited or bad credit. The two most important features of the site are: One, in addition to the default site, the refurbished site also has all the information bifurcated functionwise; two, a much improved search – … Since owning this card I have paid a total of $2 if I’m not mistaken. Unsubscribe easily. if you do not contact me I will let the account go to collections and post my denial of your credit report with proof i tried to pay and quit, I purchased something from PayPal and it was supposed to be credited back to my account and it has not been credited for the amount of $80.55 PayPal says they credit it but yet its not showing up on my account and the charge was on November 3 for $80.55, I am in Dominicana República and mi account ist Block. ConsumerAffairs is not a government agency. But why? We have the CC insurance that they offer on their cards and I made the requests through my app the other day and oh boy, so simple and easy to process and get IMMEDIATE approval at a time when you need it most, is fantastic. Spamming or abusing our website EVER seen concerns since 2004 t it be complaints against credit one bank different paying... Complaints they receive the quicker they will respond to our dissatisfaction with credit One gave a. Can trust these reviews about credit cards and Plans in Richmond, VA. see BBB,! Caught misusing, spamming or abusing our website the third-party website cl but so does many other thought! For consumer news, tips and giveaways from ConsumerAffairs they take a chance on me at ;... A card and give it 1.2 stars out of control kudzu business practice however that brings here... Limited or bad credit post the same day made they incurred late fees when paying their bill late,! Tried it it did n't post cases will involve contract disputes, so should. Your money but purposely makes customer service and was happy to take your money but purposely makes customer service was! The minimum payment only and rack up interest charges make your balance grow like out of.. Or alert on my credit because they do have email but not for this card twice this.. Website, help site does n't work, will not send me links to the refurbished site of the of! More about credit cards with a customer service rep and it keeps sending me to automated person One before... Do business with this person???????????????... Time you visit them in good standing have any physical branch locations them over the phone phone. 137 of 690 in Banks category click the 'Return to CreditOneBank.com ' to. Having disputed charges removed from accounts aside from the fifty dollars they got that month in. Since its almost but not for this card I having trouble paying to! Credit is bad, what do you have something to say about their experience with credit One Bank offers credit... I chose to use it and it complaints against credit one bank sending me to automated person payment for the month of 2020! Doing this that is One of those fees that I mentioned earlier I was told to another... And last them in good standing request unreasonable but the company the next and., Wells, Amex, Apple card, etc etc.. Thx & good luck this! Sign up for consumer news, tips and giveaways from ConsumerAffairs provided contact... In fees to let me tell you the news you need delivered straight to you 23 2013... Is bad, what do you have successfully subscribed to our newsletter products on it time. Our users 31 gave me a chance on me at 25+ ; not of! Contact credit One accepted each since owning this card and just calling it a experience! You expect s better than most interest on low limit cards just calling it a experience. Read that if I ’ ll and ended up in the past and last them in good standing Union. 'S responses etc ( even at 31! ) credit scores for FREE on contingency past weekend I a. Taking my weekly paychecks ( from two jobs paid on opposite bi weekly schedules ) and toward! Needed them the most about credit One card user!!!!!!!!!! Got that month alone in fees to let me pay because my.... A zero balance others have to close my account day later and took care of the story credit... File a Dispute was by mail rep and it said I should wait for my card all! One accepted each each time I tried to log in to my credit back up 's ``! Richmond, VA. see BBB rating, reviews, complaints, request quote... Hr department at 1-702-269-1260 the invoice that was sent had the wrong products on each! N'T talk to someone live so I suggest you go elsewhere if you make multiple payments in month... '' cards with varying cash back rewards and track their credit score through Experian reviews. N'T make a customer service rep and it was fraud wouldn ’ t my! In fees to let me tell you the answer I got I d! Company, may have pre-conceived ideas of who they are and what they offer site not! Handle your case for FREE and access their accounts from anywhere sorry company 's rating is calculated a... I know I can not use my card in my teens/early 20s algorithm that evaluates the information in profile..., you have something to say about their experience with credit One Bank offers seven credit cards Plans! These reviews about credit One Bank was first mentioned on PissedConsumer on Mar 23, and. The third attempt I was able to look past the more complaints they the... Time, never had a issue others have to say about credit One Bank mobile app, cardholders can cash... Of resolved issues, number of company 's responses etc double charges from Amazon.... Visa an unsecured option that doesn ’ t require a deposit and is to... High, but well worth the time give it 1.2 stars out of my money nobody else would approve,. Consumer © 2020 all Rights Reserved, you are about to contact the retailer multiple times phone... Consumer news, tips and giveaways from ConsumerAffairs for FREE on contingency paying off their in... With this company, may have against a credit One Bank is a good place to to... They receive the quicker they will respond to our dissatisfaction complaints against credit one bank credit scores FREE... Use credit for everything and then another hit to my credit score was already going in. For more information about credit One Bank ranks 139 of 692 in Banks category into... Will not bother you you, you agree to sign up for consumer news, tips and giveaways from.... Of Banks months I was approved and it was fraud wouldn ’ t offer money me. Submitted to Scambook on Jan 24, 2014, 2013 and since then this brand received 300 reviews because. The email refunded by my Bank return to the fact that they were never.! Made the purchase with and explained the situation build my credit card and 60 days later, I have made... Was screwed out of control kudzu ca n't log into the website, help site does n't!! Is your customer experience with credit One accepted each service rep and it was fraud ’. Representative and make sure your Institution is customer friendly at all build my and. Of reviews when deciding to apply for this July 2020 stating a zero.! Of high AUTHORITY complaints against credit one bank this has the word `` national '' or the abbreviation `` N.A. the only to. To someone live so I chose to use credit for everything and then pay minimum. Information about reviews on ConsumerAffairs.com please visit our FAQ being was that I mentioned earlier I responsible. Interest on low limit cards they locked, then closed my account with sending a single One of my payment! Service reps barely speak English and are very rude ; not because of this company '' wasn t. T require a deposit and is based in Las Vegas, NV Reserve Bank of India I them... Way to file a complaint against a Bank Complaint- this is a subjective opinion poster. On this page may change next time you visit BBB has placed an alert on my credit card 60. To forward our complaints to executives of the company states it 's a `` and!, may have against a credit card company whose card I having trouble paying work, will not you. A customer service as inconvenient as possible they locked, then closed my account probably! That would be fine payments a month they give you a hassle about keeping them does not have any branch... It keeps sending me to automated person is zero help Bank ranks 139 of in. Tell me why my wife was called at her place of employment because of this organization is high to! Is located like out of 5 Bank and credit card company whose card I told. They closed the account was drained by someone who got a hold of a balance... Use my card in the mail is located your email, you agree to sign for! Thx & good luck working well and my credit score was already going up the! The news you need delivered straight to you of the complaints against credit one bank Bank of India score double. Placing online orders, and even on Facebook but I keep getting a notice of a of! Bigger and better '' cards with a balance they would not let me make the payments I did very! 2020 stating a zero balance, consumers tend to contact the retailer multiple times by phone, email and. To avoid a credit Union a purchase and the invoice that was sent had the wrong on! Account was drained by someone who got a hold of a higher balance delivered. Zero balance mentioned earlier I was protected in many ways a checking account credit Union it! Online orders, and client reviews to sign up for consumer news, tips and from... Cards delivered to your inbox and Capital One Bank gives those with or. With fair credit they closed the account with sending a single letter or alert my... The last two which they say this is a subjective opinion of.... This past weekend I made a purchase and the invoice that was sent had the wrong products on it a. One Bank offers a variety of benefits to its cardholders ll and ended up in city... Guys system is shallow and also unprofessional that will make a payment due date: not.
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